Keeping everyone safe

How Anglicare Tasmania protects people who use our services.

We want everyone who uses our services to feel safe and be safe.

This information is about the measures in place to help protect people from abuse.

This is a responsibility that Anglicare Tasmania takes very seriously. Our team members work in a range of settings and with many different people including children, older Tasmanians, and people living with disability.

It is important that if you ever feel unsafe, or are concerned about a family member or friend, you report this.  At Anglicare we will listen, and we will act.




Illustration of an adult and child walking holding hands

Abuse is always wrong

All these things are abuse:
  • hitting, slapping, pushing or hurting on purpose
  • yelling, name-calling, making threats, making fun of someone or ignoring them
  • unwanted touching, making someone have sex, making unwelcome sexual remarks or jokes
  • taking money from a person without their permission or stopping them from getting their money
  • stopping a person from seeing friends or family
  • not giving the food, personal care or medicines a person needs
  • sending unwelcome messages using social media
  • being made to witness family violence.


We take abuse seriously
  • Anglicare staff will always report disclosures or suspicions of abuse.
  • If we suspect there has been a criminal offence, we inform the police.
  • If an Anglicare staff member is reported, they will not work during the investigation.
  • We often talk with our staff about what abuse is and how to report it.
  • We welcome ideas and feedback that will make our services even safe.


Our staff keep people safe
  • All staff have a Schedule 1 National Police Check.
  • Staff must have Working with Vulnerable People registration.
  • We will train our staff in duty of care and client safety.
  • Our staff follow safety policies.
  • Our staff know how to report abuse.

People with disabilities and increased risk

We recognise that some people are more at risk than others.

This includes:

  • age-related risk (including children, young people and older people)
  • risk related to gender and/or sexuality
  • risk for people with cognitive disability and/or mental health issues
  • risk for people from culturally and linguistically diverse (CALD) or Indigenous backgrounds
  • people who use augmented and complex communication
  • people who need help managing their finances
  • people who depend a lot on services and who lack other social supports.


You have the right to feel safe, and be safe, all the time.

You can say ‘no’ if you are asked to do something that makes you feel unsafe.

It is not OK for someone to hurt you or hurt your feelings.

If you ever feel unsafe, you can tell us, and we will listen.

If you are not happy with the way you are being treated, tell someone you trust.

Keeping children safe

A child is anyone who is under 18.  If abuse happens in childhood it can have long-term effects.

All Anglicare staff who work with children have Working with Vulnerable People registration.

Anglicare is a Safeguarding Children organisation.  This means we promise to be a safe place for children and young people.  In addition, we seek feedback and involvement from parents children and young people.

Safe Guarding Children Accreditation

How we protect children

Our organisation and our employees must ensure the safety of children.

This means:

  • we screen and train all staff and volunteers
  • we act on all reports
  • we teach children about personal safety
  • we encourage children to speak up
  • we encourage families to partner with us to protect children
  • in all cases we aim to keep the child safe.

Our legal obligations

Anglicare employees are ‘mandated reporters’ of child abuse.

This means we must:

  • report every allegation of child abuse
  • report the allegation to the Tasmanian Child Safety Service
  • notify the police if physical or sexual abuse is involved.


We always report

We will not wait until a child discloses abuse.  If we have a reasonable suspicion that a child has experienced abuse, we report it.

When a child says they have experienced abuse or do not feel safe, this is what we do:

  • we listen
  • we tell them we are pleased they told us
  • we tell them it is not their fault
  • we tell them we will have to tell other people so we can help stop the abuse
  • we support the child who has made the disclosure
  • we record what the child has said as soon as possible.

To report any concerns


Other important contacts
  • Child Safety Services, Tasmania 1800 000 123
  • Tasmania Policy (in an emergency) 000
  • Tasmanian Police Assistance Line (not an emergency) 131 444

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1800 243 232